Frequently Asked Questions

How can we help you?

Online Coding Class

General Questions

Our online classes consist of four sessions per month, each designed to provide focused, interactive learning.

To ensure personalized attention, each class has a maximum of three students.

Our instructors are experienced professionals in creative and tech fields, passionate about teaching and inspiring learners.

We offer programs for various age groups. Specific age recommendations will be provided for each course.

You’ll need a computer, laptop or tablet with a stable internet connection, a webcam, and any specific tools or software listed in the course description.

Class Format and Content

Each session includes a mix of instruction, hands-on activities, and interactive discussions to keep learning engaging and effective.

Don’t worry! We can arrange a recap or share recorded materials to help you catch up.

Yes, to enhance learning, we provide optional assignments or projects for students to practice their skills between sessions.

Enrollment and Scheduling

Visit our website, choose your preferred program, and complete the registration process, or you can contact our team to get more detailed information and we'll be happy to help.

Yes, we offer flexible scheduling options. Let us know your preferred times during registration.

We’ll do our best to find a time that fits your availability or recommend a similar program.

Yes, we offer trial sessions for some programs so you can experience the learning environment before committing.

Technical and Support Questions

We use a secure and user-friendly video conferencing platform like Zoom or Google Meet for all sessions.

Our support team is available to assist you with any technical challenges to ensure a seamless experience.

Parents are welcome to observe younger children’s sessions or check in periodically to monitor progress.

Payment and Policies

Pricing varies depending on the program. Detailed information is available on our website or upon inquiry.

We offer flexible policies to accommodate unforeseen circumstances. Please refer to our terms during registration.

Yes, we provide discounts for enrolling in multiple programs or for siblings. Contact us for details.

Miscellaneous

Yes, if space is available, you can transfer to another program that better suits your needs.

Yes, students will receive a certificate of completion at the end of the program.

Instructors provide regular feedback and updates to track students’ progress and achievements.

Robotics Class

General Questions

The Robotics Class is a hands-on STEM program where students learn engineering, robotics, and problem-solving through building, programming, and testing robotic projects.

The class is designed for children aged 6-15 years old who are interested in technology, engineering, robotics, and hands-on learning experiences.

The class focuses on logical thinking, engineering concepts, creativity, teamwork, problem-solving, computational thinking, and technology literacy.

No prior experience is required. Our curriculum is structured for beginners while providing advanced challenges for students with previous robotics experience.

Class Structure and Activities

Students participate in guided building activities, robotics challenges, programming exercises, and collaborative projects designed to develop both technical and creative skills.

Each class lasts approximately 60 minutes per session, ensuring ample time for activities and learning.

All robotics kits, components, and learning materials are provided during class sessions. Students only need to bring their enthusiasm for learning.

Yes. Students work individually and in teams to complete engineering challenges, encouraging collaboration, communication, and teamwork.

Enrollment and Scheduling

Registration is available on our website or at our Partner location. Spaces are limited, so early enrollment is encouraged.

Classes are held at School or Activities Partner. Specific schedules will be shared upon registration.

You can sign up for individual sessions (for Pop Up Class Only) or enroll in a monthly program for consistent learning.

Location and Logistics

The class takes place at School or Our Activities Partner, a safe and welcoming environment designed for kids.

Yes, our experienced instructors and staff supervise all activities to ensure safety and engagement.

All robotics activities are conducted under instructor supervision. Students are guided on the safe use of robotics components and equipment throughout each session.

Payment and Policies

The cost per session or monthly enrollment will be shared during registration or on our School Partners.

Parental Involvement and Feedback

Parents are welcome to stay and observe younger children or wait in the designated waiting area.

Instructors provide regular updates on children’s activities and progress at the end of each session or program.

Our instructors are experienced in adapting activities to suit different learning styles and needs. Please inform us during registration so we can provide the best support.

Miscellaneous

Yes. Students may participate in robotics challenges, showcase events, technology workshops, and project exhibitions throughout the year.

Make-up sessions can be arranged based on availability. Contact us to discuss options.

Each class is limited to a small number of students to ensure personalized guidance, hands-on participation, and effective learning outcomes.
Have more questions?

Contact us at
support@thiscode.id

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